Home SERVICES & SPA BEAUTY SERVICES Virtual Consultation

Virtual Consultation

Get personalised beauty advice from a beauty coach during a one-to-one virtual consultation.
OPENING HOURS
Monday to Friday
(excluding Public Holidays)
10:00am - 7:00pm

HOW IT WORKS

1

TAKE YOUR PICK

Select and book a virtual consultation that suits your needs with a beauty coach. Alternatively, you may call our beauty coach instantly for all your beauty concerns.

2

ADD YOUR DETAILS

Pick a day and time that work best for you, enter your information, and let us know if there's anything you'd like to focus on.

3

RECEIVE CONFIRMATION

Receive your confirmation via email, including the time, date and your exclusive virtual consultation link.

4

SIT BACK & RELAX

Click on the link in your email to join your virtual consultation video call and discover beauty tips and tricks! Shop and checkout LIVE during the consultation.
For more details, see the full list of FAQs below.

LET'S GET THE BEAUTY STARTED

I HAVE 15 MINS

Beauty in the Eyes

Give your delicate eye contours the care that they deserve with Clarins' eye care experts.

Ready, Steady, Glow

Brighter skin begins here! We have 3 product ranges to help your skin breathe better and look brighter!

Anti-Ageing Beauty Routine

Let your radiance shine through at every stage of life with our anti-ageing formulas that nourish your skin so that you can glow from within.

Pregnancy Must-Haves

Fortifies by the power of natural plants, our maternity line takes care of the needs of every mother-to-be.

Curate Your Own Beauty Routine

Let our beauty coach recommend the most effective skin care regimen based on your skin condition and areas you want to improve.

Personalized Catch Up Session

We have designed a set of application methods to make the most out of our products based on our knowledge of skin. Let us share these tips with you!

MEET OUR BEAUTY COACH

She is here online to understand about your skincare needs and recommend you the right beauty products.

SELF-SERVICE BEAUTY ADVICE

SELF-SERVICE TUTORIALS

Discover our application methods based on our knowledge of skin - simple, easy expert techniques that you can try at home.
Discover other application videos

FREQUENTLY
ASKED QUESTIONS

ARE THE CONSULTATIONS FREE?
Yes. You can receive personalised beauty advice, anytime, anywhere.
WHAT SORT OF TOPICS CAN YOU ADDRESS IN A VIRTUAL CONSULTATION?
Our beauty coaches can recommend you suitable products, master make-up techniques, prepare for an event and address any skincare needs.
HOW DO I JOIN THE SESSION?
You can join from the exclusive virtual consultation link sent to you via email or saved in your calendar.
HOW DO I CANCEL?
You can retrieve your confirmation email and choose to either reschedule or cancel your appointments. Alternatively, you can also email our Customer Care team at customercare@sg.clarins.com to do so.
WILL I FEEL PRESSURED TO BUY?
Our beauty coaches are here to share their beauty expertise and product recommendations.
WHAT DO I NEED TO PREPARE?
Before the start of the call, do enable your microphone so that our beauty coaches can hear you. You have the option to turn off your camera (or not), but it is always more pleasant if we can see each other.
HOW IT WORKS
Select and book a free virtual consultation that suits your needs with a beauty coach. Receive your confirmation via email, including the time, date and your exclusive virtual consultation link. Click on the link in your email to join your virtual consultation video call and checkout LIVE during the consultation.